Housecalls

Eligible individuals who agree to switch their primary care to Housecalls are considered enrolled in services with payment of a monthly subscription fee. Individuals who receive Medicaid are exempted from the monthly subscription fee. One of the intake coordinators will be able to discuss the fee upon inquiry and qualification to participate.

Home based medical care is care brought to you at your place of residence (private home, assisted living, memory care, adult foster home). For individuals who are homebound, home-based care provides better quality care than clinic- or virtual-only care. Home-based care also helps relieve patients and families from the stresses, physical demands, and financial burdens of arranging wheelchair and gurney transport for routine medical care.

To qualify for Housecalls, a patient needs to be homebound, meaning they are not physically able to safely and comfortably leave the house on a routine basis. Patients confined to the home are often living with multiple chronic conditions, advanced illness, and/or complex medical and psychosocial needs.

Eligible individuals who agree to switch their primary care to Housecalls are considered enrolled in services with payment of a monthly subscription fee. Individuals who receive Medicaid are exempted from the monthly subscription fee.

Housecalls membership provides the same level of care as you would have with a clinic-based primary care provider. If you currently have a co-pay when visiting a primary care provider, you will have a co-pay with a Housecalls visit. 

A membership provides primary care visits from a physician board-certified in Internal Medicine, Geriatrics, and Palliative Care with access to a same-day or next-business-day visit for urgent medical needs, adequate time with the doctor, with options for extended visits when needed. A Housecalls nurse visit may be directed by your doctor for lab draws, wound care, urine collection, or medication teaching. Your doctor will also coordinate  your care with other services as indicated (specialists, pharmacist, skilled home health care, hospice care, adult day care, case managers).

The membership fees are not covered by health insurance, nor does Lumina Housecalls accept uninsured or self-pay patients. Individuals who receive Medicaid are exempt from the monthly subscription fee. 

For home visits made by Housecalls, Lumina will submit claims for physician services to patients’ health insurance provider, including Medicare, Medicaid, and any secondary insurance before we bill the patient, just as if the patient were visiting the doctor in-person.

Housecalls membership is based on a monthly fee and can be paid online, or by check sent to the Lumina office. An intake coordinator will confirm eligibility and membership fees in an initial conversation with the patient and/or the caregiver.

As a member of Housecalls, Dr. Kao will be your primary care provider. You must be willing to transfer your primary care to Housecalls when you enroll.

In your initial visit, Dr. Kao will review which tests can be administered in your home, and which may still need to be accessed by going to a doctor’s office. The Housecalls doctor may direct a nurse to come to your home for lab draws, wound care, urine collection, or medication teaching.

Housecalls is available just as you would access a clinic-based primary care provider. You will have routine visits with access to same-day or next-business-day visits for more urgent medical needs as indicated.

There is limited capacity in the program at this time. As we build the program, we will be able to grow participation in a way to assure we are providing the quality level of service needed for each patient. 

If you are interested, the first step to getting started with Housecalls is demonstrating interest by sending an email or calling 541-257-5904. One of the Lumina team members will ask screening questions to determine if your eligibility for the program.